Privacy policy

Effective Date: 05.05.2026

1. GENERAL INFORMATION

This Privacy Policy explains how Meniro (“Company”, “we”, “our”, “us”) collects, uses, and protects personal data.

Meniro is an electronics retailer offering products such as mobile phones, smartwatches, laptops, computers, gaming consoles, printers, televisions, scanners, and related technology devices.

We process personal data in accordance with applicable laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. PERSONAL DATA PROCESSING PRINCIPLES

We follow these core principles when processing personal data:

• lawfulness, fairness, and transparency
• data minimization
• accuracy
• storage limitation
• integrity and confidentiality
• accountability

3. PERSONAL DATA WE COLLECT

We may collect the following types of personal data:

• Identification data
name and surname
date of birth where applicable

• Contact data
email address
phone number
billing and delivery address

• Payment data
payment details processed via secure third party providers

• Technical data
IP address
browser type
device information
cookies

• Purchase and usage data
order history
purchased items
customer support interactions

4. HOW WE COLLECT DATA

We collect personal data when you:

• create an account
• place an order
• contact customer support
• subscribe to newsletters
• browse or use our website

5. PURPOSES OF DATA PROCESSING

We use personal data for the following purposes:

• processing and delivering orders
• handling payments
• providing customer support
• managing warranties and services
• sending marketing communications with your consent
• improving website performance and user experience
• complying with legal obligations

6. LEGAL BASIS FOR PROCESSING

We rely on the following legal bases:

• performance of a contract
• compliance with legal obligations
• user consent
• legitimate business interests such as fraud prevention and service improvement

7. DATA RETENTION

We retain personal data:

• only as long as necessary for the purposes it was collected
• as required by applicable laws
• until consent is withdrawn where processing is based on consent

8. DATA SHARING

We may share personal data with:

• delivery service providers
• payment processors
• IT and hosting providers
• legal authorities when required by law

All third parties are required to maintain appropriate data protection standards.

9. DATA SECURITY

We take appropriate measures to protect personal data, including:

• encryption of data
• access restrictions
• system monitoring
• regular security checks

10. COOKIES

We use cookies to:

• ensure website functionality
• analyze traffic and usage
• personalize content

You can control cookies through your browser settings.

11. USER RIGHTS

You have the following rights:

• access your personal data
• request correction of inaccurate data
• request deletion of your data
• restrict processing
• object to processing
• request data portability
• withdraw consent at any time

You can exercise these rights by contacting us via email.

12. CHILDREN’S DATA

We do not knowingly collect personal data from individuals under 16 years of age without parental consent.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be published with a revised effective date.

14. CONTACT

For any questions regarding this Privacy Policy, please contact:

info@meniro.com

This Privacy Policy is effective as of 05.05.2026.